Southwest launched their service for the 737 MAX 8 aircraft in 2018. Southwest's new seats feature an adjustable headrest and the widest economy seat in the 737 market. Seats have a lower-profile arm rest, advanced cushion support, a raised information pocket, and elevated rear seat beam that together allow for additional space for personal devices; and, overall, what Customers are asking for most, more personal space!
There is no pre-assigned seating for Southwest flights. Your time of check-in will determine whether you are in Zone A, B, or C for boarding. The earlier you board, the better chance you'll have at the seat you want. There is no audio or video entertainment on Southwest flights.